Start testing your mobile sites and apps today with these instructions.
Note: Only admin level members can launch and order tests.
Step 1. Log in
Log into your dashboard.
Step 2. Create a new study
Select the New dropdown from your dashboard, then select Test to create a new study.
Select Test from template to create a study using a pre-made template created by UserTesting's research team. You can learn more about templates here.
Step 3. Select study type
Select Create a Recorded Test.
Select Test a Website
Step 4: Choose how you'd like to recruit your participants
You have the option of utilizing UserTesting's panel of over 1 million participants or inviting your own using My Recruit. In this example, we'll select the UserTesting Panel.
Learn more about My Recruit here.
Step 5. Choose your target audience
You have a choice of selecting the type of device, as well as the platform.
Pro Tip: Use the Other Requirements or Screeners field for device specifications i.e. iPhone 5s running iOS 7.0 or later
Choose your target audience by adjusting the demographic fields. You can indicate the number of participants you'd like to take the test.
Read more about choosing a target audience.
Note: There are fewer demographic fields to adjust with mobile tests compared to a desktop study.
You can further customize your demographics with the help of screener questions. This is an optional feature you can choose to use if the demographic fields above do not cover your needed requirements. Read more about screeners here. Screeners are only available on certain subscription plans.
Please note that you now have the option to conduct mobile website studies with our Mobile Screen Recorder or a webcam.
Learn more about the Mobile Screen Recorder here.
Step 6. Select a device type and OS
You have a choice of selecting smartphone or tablet as well as the platform (iOS or Android).
Usage Tip: Use the "Other Requirements" field or Screeners for device specifications i.e. iPhone 5s running iOS 7.0 or later
Step 7. Starting URL and instructions
Provide starting instructions by entering the starting URL and a scenario. Participants will be automatically directed to your provided URL at the beginning of their test and the scenario will help participants know what mindset they should be in during their test.
Pro tip: Anything that can be hosted online can be studied. Consider testing a prototype design from a prototyping platform. Studies can be run on a competitor, a Google search, or even a PDF file.
Step 7. Select tasks and questions
Input the tasks questions and you'd like participants to complete during your study. You can also refer to our bank of popular tasks if you're not sure what tasks and questions to ask.
Step 8. Written questions
After participants finish recording their session, they’ll see a pop-up questionnaire with one to four questions requiring a written response. You can use the pre-populated questions that are included in every test or write your own.
Step 9. Review and launch your study
Review your study details one last time before launching.