Choose your target audience from the UserTesting panel

Getting feedback from all your target personas is easy with UserTesting. You can use demographic filters, screeners, and more to ensure you are getting feedback from the right audiences.

Demographic filters

Demographic information is collected when each participant joins the UserTesting panel. By selecting these demographic filters in the study launcher, you can control the distribution of your test. Only users who meet your key demographics can view and accept your study.

Basic demographics are available to all customers. These include: age, income, gender, location. 

Advanced demographics are available with select plans. The fields that can be selected for customers with plans including advanced demographics are: Age, Income, Gender, Employment Status and Industry (which includes Company Size, Job Function, and Job Level), Countries, Web Expertise, Operating System, Social Networks, Language Test is Written In, Parental Status, and Other Requirements. These demographic filters are available for computer, mobile, or app studies.

Demographicfilters1.png

The Employment Status & Industry demographic includes several filters including:  Employment Status, Industry, Company Size, Job Role, and Job Level.

  DemographicFilters2.png

The Web Browsers field can only be selected when creating a study to be completed on a computer:


 WebBrowsers.png

Other requirements

The ‘Other Requirements’ field is displayed to participants before they accept your study. This field is best used to let participants know any special information or requirements regarding your study. (e.g., "This test will require you to sign in with your Facebook account.")

OtherRequirements.pngOtherRequirementExample.png

 

Screeners

Screeners are multiple choice questions that participants have to answer correctly before they're able to accept your test. Screeners are attached to each participant group you select for a study.

 

Click here for more information on screener questions or check out this article for helpful tips on writing screeners.

Screener3.png
 

Examples

Let's say that you're looking for 25 to 35 year olds in the U.S. who make online purchases using their smartphones.

Approach #1:
Set the basic demographics

  • Age: 25 - 35 years old
  • Country: U.S.
  • Other Requirements: "You must have completed an online purchase using your smartphone in the past 6 months."

Approach #2:
Set the basic demographics

  • Age: 25 - 35 years old
  • Country: US

Screener Question: When was the last time you bought something using your smartphone (Android or iPhone)?

  • Never. I've never purchased anything using my phone. [REJECT]
  • About a year ago. I rarely buy things using my phone. [REJECT]
  • Maybe 6 months ago. I sometimes buy things using my phone. [ACCEPT]
  • A few weeks ago. I frequently buy things using my phone. [ACCEPT]

Reuse specified participants

We also encourage you to reuse specified participants if you would like a follow-up study. This can be extremely helpful when testing out new iterations based on previous feedback you received. Simply enter the tester's username (separate multiple usernames with a comma) and they'll receive an invitation to complete your test. SpecifiedParticipants.png

Visit UserTesting University today for a quick course in Understanding the UserTesting Panel! 

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