UserTesting Resources: Getting Started

At a Glance

If you are new to UserTesting, we've consolidated a list of key resources to help you become familiar with the Platform. Even if you have used the Platform before, review the information below to ensure you are getting the most value out of your UserTesting tests.

Use this list of resources to help you get started with, and get the most out of, UserTesting!

Content

General resources

  • UserTesting University - Access live training courses, on-demand courses, and Knowledgebase articles to learn how you can gain valuable insights from your customers using the UserTesting Platform.
  • UserTesting Knowledgebase - Your one-stop-shop for any and all support inquiries online.
  • CommUnity - Brainstorm with other UserTesting customers.
  • Product Updates - A list of the current product updates and releases.
  • UserTesting Blog - Keep up to date with UX industry news, tips, and articles.
  • Webinars - Hear from top experts in the fields of conversion optimization, UX research, design, and more.

Test planning

What do you want your test to do? What questions can you ask to get the most accurate results?

Tips

Test contributors

Who do you want to take your test? Are you planning on using your own contributors or the UserTesting Contributor Network? 

UserTesting Contributor Network

The UserTesting Contributor Network gives you access to a diverse and global on-demand group of study contributors. Our network is made up of real people, carefully selected after a thorough application process, who are continually rated by our customers, assuring the highest quality results. 

Invite Network

Invite Network gives UserTesting customers the ability to create and launch a study with anyone, anytime, on-demand. The feature is completely self-service, helping customers tap into insights from employees, existing customers, industry experts, and people within unique demographics faster and easier than ever before. 

Custom Network

Custom Network is an easy way to capture feedback from your customers, partners, employees, and more, all through the UserTesting Platform. Invite anyone to join your network through a custom, co-branded experience—your test contributors are quickly onboarded, and ready to test in no time. UserTesting takes care of test distribution or scheduling Live Conversations, and handles notifications, incentive payments, and more. 

Launching a study

Analyzing results

Conducting research throughout your development lifecycle

How do you continue to make effective tests? How do you best maximize the effectiveness of your tests? 

Support

Learn more about our world-class Support Team here or contact your Customer Success Manager. 

Ready to get started?

Take our Jumpstart Series courses. The Jumpstart Series consists of instructor-led and on-demand training courses and resources for individuals to get started using the UserTesting Platform. These courses will help develop best practices and build skills with confidence

Learn More

Need more information? Read these related articles. 

Want to learn more about this topic? Check out our University courses.

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