UserTesting Resources: Getting Started

At a Glance

If you are new to UserTesting, we've consolidated a list of key resources to help you become familiar with the platform. Even if you have used the platform before, review the information below to ensure you are getting most value out of your UserTesting tests.


Use this list of resources to help you get started with, and get the most out of, UserTesting!


Test planning

What do you want your test to do? What questions can you ask to get the most accurate results?


Test contributors

Who do you want to take your test? Are you planning on using your own contributors or the UserTesting panel?

UserTesting panel

The UserTesting Panel gives you access to a diverse and global on-demand group of study contributors. Our panel is made up of real people, carefully selected after a thorough application process, who are continually rated by our customers, assuring the highest quality results.

My Recruit

My Recruit gives UserTesting customers the ability to create and launch a study with anyone, anytime, on-demand. The feature is completely self-service, helping customers tap into insights from employees, existing customers, industry experts, and people within unique demographics faster and easier than ever before.

My Panel

My Panel is an easy way to capture feedback from your customers, partners, employees, and more, all through the UserTesting platform. Invite anyone to join your panels through a custom, co-branded experience—your test contributors are quickly onboarded, and ready to test in no time. UserTesting takes care of test distribution or scheduling Live Conversations, and handles notifications, incentive payments, and more. 

Launching a study

Analyzing results

Conducting research throughout your development lifecycle

How do you continue to make effective tests? How do you best maximize the effectiveness of your tests? 

General resources

  • UserTesting University - On-demand, interactive lessons to help you put the customer at the center of everything you do.
  • UserTesting Knowledgebase - Your one-stop shop for any and all support inquiries online.
  • CommUnity - Brainstorm with other UserTesting customers.
  • Product Updates - A list of the current product updates and releases.
  • UserTesting Blog - Keep up to date with UX industry news, tips, and articles.
  • Webinars - Hear from top experts in the fields of conversion optimization, UX research, design, and more.


Learn more about our world-class Support Team here or contact your Customer Success Manager for help.

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