Usage Reports

You may want to understand who, how and how often your team is using UserTesting. To ensure that you can get usage reporting as often and as quickly as you need, you can now pull Usage Reports directly from your UserTesting account.

From your account dropdown, select Settings. Then, navigate to Usage & History.

You have the option of pulling the following information.

• Number of tests created by year
• Sessions created by each team member
• Type of session created (device type as well as type of study e.g. My Recruit, Live Conversation)​
• Amount of storage used for Video Upload

The amount of video storage used for Video Upload will appear at the top of the report.


For additional reports, check the box alongside the report or reports you'd like to receive and then select Export to CSV. You'll receive an email when the reports are ready for download.

Note: If your subscription includes Live Conversation, in addition to the standard usage report, you'll also see how many Live Conversation hours you've used.