At a Glance
The Transcripts feature will transcribe the audio of completed tests automatically. When you have this feature, you can quickly scan, search, and locate key insights when viewing completed tests. Transcripts are available via the dropdown to the right of the viewing field.
Transcripts are available on the following subscriptions:
|Flex plan||Seat-based plan|
|Ultimate ✓||Premium ✓|
You can then jump to any point in the video by hovering over the text and selecting the dot next to the transcript.
Live Conversation Transcripts by speaker
Transcripts are now labeled by speaker, so you can see who said what (by name) to more quickly hone in on key moments. Transcripts are available to premium subscription customers across Insight Core, Marketing Insight, and Product Insight.
Access transcripts in other languages
At this time, you can access transcripts in German and French. You must set the language filter for your contributors to the appropriate language before launching a test in order to receive your transcripts in the desired language. For more information, see our article on experiencing the UserTesting Platform in other languages.
Transcripts are also available for Live Conversations conducted in English, German, and French, as well as any videos you upload. Because Live Conversation uses Zoom, the transcript language will depend on the language settings the contributor has in Zoom.
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