UserTesting makes it easy to run your unreleased iOS app tests! Just upload your app like you would to TestFlight and we'll distribute it to our tester's devices. We'll instrument your app so it can only be experienced during the test.
Read our related blog post here.
Note: Only admin level members can launch and order tests.
Step 1. Log in
Log into your dashboard.
Step 2. Create a Test
Click Create A New Test.
Next, you'll be asked to choose whether this will be a Recorded Test or a Live Conversation. App tests are Recorded.
Step 3. Website or App Test
Select whether you will be testing a prototype, website or an app. In this case, we'll select Test an App.
Step 4. Select a Platform
You have the choice to test an iOS or Android app with the option to select whether your app is in store or unreleased.
Pro Tip: You cannot launch both an iOS and Android App test within the same study. If you need to test the same app on an iOS and Android device just create a similar test and indicate a different platform.
Step 5. Upload Your App
UserTesting makes it easy to test unreleased iOS apps. Just upload your app as-is (no provisioning required) and we'll distribute it to our testers' devices. You can use the uploaded UI to send your IPA file to UserTesting for distribution to your participants.
In this example, we've uploaded an IPA file.
Step 6. Starting Instructions
Provide a scenario so users know what mindset they should have during the test.
For example: "Imagine you want to buy a gift for a friend or family member's birthday."
Step 7. Choose Your Target Audience
Indicate the number of participants you'd like for this study and indicate your demographic preferences.
Screeners are multiple choice questions participants must answer correctly before they're able to accept your test. This is an optional feature you can select if the demographic fields above do not cover your needed requirements.
Step 8. Select Tasks
Input the questions and tasks you'd like participants to complete during your test. You can alsorefer to our bank of popular tasks if you're not sure what tasks or questions to use.
Pro Tip: You can add the following as your last task: "Please record yourself deleting the app from you device." if you prefer participants only have access to your unreleased app during the test.
Step 9. Written Questions
After participants are finished recording their session, they'll see a pop up questionnaire with 1 - 4 questions requiring a written response. You can use the default questions that are included with every test or write your own.
Step 10. Review and Launch Test
Review your test details before launching your test!
When you're ready, click Have Users Start Testing.