Renewing Your Subscription

Where do I find my UserTesting subscription end date?

Your UserTesting plan information and subscription end date are listed on your Statement of Work (SOW) / Order Form. You can also find your subscription end date in your team's onboarding email.

What happens when my UserTesting subscription ends?

When your UserTesting subscription ends you will lose access to your account and a wealth of UserTesting benefits, including:

  • Immediate customer insights to inform your product and design decisions. 
  • Access to our industry leading panel of test participants
  • Rapid prototype, application, and mobile design feedback
  • Sharing voice of the customer learnings with your team, organization, and key stakeholders 
  • Early access to the latest innovations to help you truly understand the why behind the what

Renew your subscription today by contacting your Customer Success Manager.  

How do I renew my UserTesting subscription?

Contact your Customer Success manager for details. In some cases, your UserTesting subscription will automatically renew. 

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