Dashboard and video player

  • Improved UserTesting dashboard

    Managing a lot of tests can be a challenge but the reward of targeted, actionable insights make it worth the e...

    Nov 28, 2017 11:40AM PST
  • Tasks

    Tasks are steps that participants must take to complete a session. While completing these tasks, we ask par...

    Nov 20, 2017 01:38PM PST
  • Customer experience analytics (metrics)

    When your subscription plan has the Customer Experience Analytics feature enabled, you have access to metrics ...

    Dec 04, 2017 06:30AM PST
  • Multiple choice questions

    Multiple choice questions are one type of survey-style questions. They can make a big impact on your research ...

    Nov 17, 2017 06:08AM PST
  • Rating scale questions

    Rating Scale questions are the most utilized of the four types of UserTesting metrics questions. The responses...

    Nov 29, 2017 12:59PM PST
  • Written response questions

    The Written Response question is a valuable way to get instant responses from participants in their own words....

    Nov 29, 2017 09:17AM PST
  • Transcripts

    With Transcripts, verbal comments from user tests are automatically transcribed alongside videos, making revie...

    Sep 12, 2017 05:29PM PDT
  • Labs

    Advances in user testing technologies and strategies are happening at a breakneck pace. Every month we process...

    May 22, 2017 11:16AM PDT
  • Formatting shortcuts for tasks and questions

    Often it’s not just what you say but how you say it, and that’s certainly true when it comes to presenting you...

    Sep 22, 2017 01:19PM PDT
  • Usage reports

    You may want to understand who, how and how often your team is using UserTesting. To ensure that you can get u...

    Nov 28, 2017 08:01AM PST
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