Account management

  • Access your account

    Get started with your UserTesting account by logging in to your dashboard. If you're unable to recall your use...

    Nov 28, 2017 11:24AM PST
  • Order history

    You can easily track your previous orders right from your dashboard. Step 1. Log in to your dashboard Step 2...

    Nov 28, 2017 11:25AM PST
  • Your subscription

    Subscription Details UserTesting subscriptions offer different combinations of testing credits and research...

    Nov 28, 2017 11:25AM PST
  • Renewing Your Subscription

    Where do I find my UserTesting subscription end date? What happens when my UserTesting subscription ends? ...

    Nov 28, 2017 11:26AM PST
  • Email notification preferences

    Edit the UserTesting email notifications you receive for completed tests by following these steps: Step 1. Lo...

    Nov 28, 2017 11:26AM PST
  • Manage your team

    This article covers permission levels and how to add, remove, and edit team members. Permission levels ...

    Nov 29, 2017 04:51AM PST
  • Ordering tests longer than 15 minutes

    What is a longer test? On average, a standard test should take a user about 15 minutes to complete. Because...

    Nov 28, 2017 11:30AM PST
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