Improved UserTesting dashboard

Last Updated: Nov 21, 2017 10:15AM PST

Managing a lot of tests can be a challenge but the reward of targeted, actionable insights make it worth the effort. To help make that effort a little easier we’ve designed a new dashboard that helps our customers easily access and organize their tests even more efficiently.

Here's a summary of the features of the improved UserTesting dashboard:

Create a new study

Select the New dropdown from your dashboard, then select the type of study you'd like to create. You can choose from three options:

  • Select Test to create a brand new study.
  • Select Test from template to create a study using a pre-made template created by UserTesting's research team. You can learn more about templates here.  

List view for all studies

The dashboard lists each study as a single line item, including the number of sessions and a note on how many videos are unwatched. This makes it easy to quickly scan through your studies and easily spot when new videos have come in.

Single study view

When you click on a study, this window shows you all of the sessions in the study and other relevant information. From here you can do all of the video reviewing and management tasks that you're used to.

Session information summary view

Quickly view basic session information across multiple studies. Just select the dropdown next to the completed sessions. Information about completed sessions will be summarized below, such as length of video participant user name, session notes, and a link to answers for written responses.

Folder management menu

We’ve added a new menu to make it easier to create and manage folders of your studies. Just select the dropdown next to your name and select Manage next to the folders header. 

From here you can Filter by folder name, Add New Folder, or View studies in a folder, Edit, or Delete a folder.

Bulk actions

These checkboxes let you select multiple studies, to Export to ExcelPublish studies, or Move to folder:

Easy access to popular functions

Popular functions like, Create similar testMove to folder, Export to Excel, Add testers, and Publish study are now available from the drop-down menu:

Cancel session

Have a few studies hanging out there that haven't been picked up yet? Now you can easily cancel those right from your dashboard. Just select a study that has unfilled sessions. Next, select the session you'd like to cancel or select  Select all pending then Cancel sessions to cancel the selected sessions.

Sort by study creator

Want to see what kinds of studies other folks on your team are conducting? First, select All Tests on your dashboard.

Next, select from the Created by dropdown list of study creators on your team.


Video Upload

Video Upload enables you to store and consolidate videos from other sources of customer research right on your UserTesting dashboard, so you can have them all in one place and edit and share just like your UserTesting videos.

To learn more about uploading videos, visit this article.

Let us know what you think!

We’d love to know what you think of the new and improved dashboard, so give it try and share your feedback with us by emailing
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