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  • Doing a Dry Run

    Anyone who’s done some user testing knows how easy it is for a user to accidentally stumble off track if the t...

    Nov 30, 2016 10:04AM PST
  • How to Launch a Study

    Best practices for how to launch a study Determine the key research questions that you want the study to ...

    Nov 30, 2016 09:29AM PST
  • How to Analyze and Share Results

    Best practices for how to analyze and share results Create concise annotations in the video tool to captu...

    Nov 30, 2016 09:29AM PST
  • Access Your Account

    Get started with your UserTesting account by logging in to your dashboard. If you're unable to recall your use...

    Nov 30, 2016 10:22AM PST
  • Your Subscription

    Subscription Details UserTesting subscriptions offer different combinations of testing credits and research...

    Nov 30, 2016 10:22AM PST
  • Renewing Your Subscription

    Where do I find my UserTesting subscription end date? What happens when my UserTesting subscription ends? ...

    Jun 29, 2017 03:25PM PDT
  • Email Notification Preferences

    Edit the UserTesting email notifications you receive for completed tests by following these steps: Step 1. Lo...

    Nov 30, 2016 11:34AM PST
  • Order History

    The following instructions will demonstrate how to view your Order History. View Your Order History Step...

    Nov 30, 2016 10:22AM PST
  • Manage Your Team

    This article covers permission levels and how to add, remove, and edit team members. Permission Levels ...

    Nov 30, 2016 10:22AM PST
  • Credits

    Credits Remaining Credit Balance Credit Refunds Adding Credits to Your Account Credits Credits a...

    Nov 30, 2016 10:22AM PST
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