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  • Access Your Account

    Get started with your UserTesting account by logging in to your dashboard. If you're unable to recall your use...

    Nov 30, 2016 10:22AM PST
  • Your Subscription

    Subscription Details UserTesting subscriptions offer different combinations of testing credits and research...

    Nov 30, 2016 10:22AM PST
  • Renewing Your Subscription

    Where do I find my UserTesting subscription end date? What happens when my UserTesting subscription ends? ...

    Jun 29, 2017 03:25PM PDT
  • Email Notification Preferences

    Edit the UserTesting email notifications you receive for completed tests by following these steps: Step 1. Lo...

    Nov 30, 2016 11:34AM PST
  • Order History

    The following instructions will demonstrate how to view your Order History. View Your Order History Step...

    Nov 30, 2016 10:22AM PST
  • Manage Your Team

    This article covers permission levels and how to add, remove, and edit team members. Permission Levels ...

    Nov 30, 2016 10:22AM PST
  • User Loyalty Team (Customer Support)

    User Loyalty Team UserTesting's customer support is known as the User Loyalty Team. Their world-class custo...

    Sep 29, 2017 08:24AM PDT
  • Technical Issues

    Contact our User Loyalty Team If you encounter a technical difficulty while using UserTesting, please conta...

    Nov 30, 2016 10:21AM PST
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