Screener questions

Last Updated: Oct 10, 2017 10:38AM PDT

If you're not able to target your desired audience with our available demographic fields, you can use screener questions. This is an optional feature when you're creating a study.

Assistance with screener questions

Customers with a subscription may utilize their professional hours to receive assistance and consulting from the UserTesting Research Team. Writing great screeners is just one of many ways the Research Team can help you create great studies with valuable results.

Visit this article for helpful tips on writing screeners.

Recommended number of screener questions

There are no limits to the the number of screener questions you may have, however the more screener questions you use, the more likely you'll accidentally screen out your intended prospective participants.
We recommend you stick with three screener questions for any particular study. Remember you don't need to create custom screeners for age, gender, income, country, devices and a few other key items as these demographic filters are built into the study creation process.

How to create screener questions

When creating your study, you’ll see the option to add screener questions below the Choose Your Target Audience section.

Select Screener Question to begin writing your question, or select My Past Screeners to select from previously-used screeners.

For example, if you’d like to conduct your study only with individuals who work in the financial services, internet services, and news media communications, you can screen by occupation industry as shown below.

Select Accept for participants to be accepted into your study, and select Reject for participants that would not meet your criteria.

How to edit screener questions

You can make adjustments to your screener questions if the study has been ordered very recently and no participants have begun their sessions. Just click on Edit screener in the session details of that particular study.

How to cancel pending studies

Have a few studies hanging out there that haven't been picked up yet? Now you can easily cancel those right from your dashboard.

Just select a study that has unfilled sessions. Next, select the session you’d like to cancel or select Select all pending then Cancel sessions to cancel the selected sessions.

How to create a similar study

If your study isn't filling quickly and you'd like to reach more participants, it's best to start over with a new study. This way participants who were previously excluded by your screener will receive a new study with an updated screener.

Select Create a similar test from your previously-submitted study to get an editable draft and place a new order.

To learn how to view screener responses, visit this article.
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